Identification:

Identify the people involved in the complaint with names, positions and relationship to the company (supplier, customer, other).

Incident Date:

Indicate approximate date(s) of the incident.

Describe in detail the facts or events that occurred to help analyse and evaluate the complaint:

Your information is valuable and will facilitate our investigation, so it is important that you can mention it in your report:

· The detailed description of the event, the place where it occurred.

· The date(s) and if possible the time.

· Names and positions of who is responsible and/or involved.

· Who else knows about it.

· Where we can gather further information or evidence of what is reported.

· If you have physical or digital evidence, please provide it.